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Wait up to 20 minutes for the receiver to fully recover and turn it back on.Īrris, Motorola and Pace Spectrum Receiver Error Codes Wait 15 seconds and then plug the power cord back in.

Reset (power cycle) your receiver by unplugging the power cord from the back of the box.

Check behind all TV and cable equipment (receiver, TV, VCR, DVD, stereo receivers, etc.) and the coax cable at the wall outlet for any loose or damaged connectors.

If successful, you should return to the Explorer screen and see data being loaded.

Press the Power button on the receiver to restart the device.It may take several attempts to complete the order.Įxplore Advanced Services are Temporarily Unavailable Wait a few minutes and then try re-ordering the program/event again. Incomplete VOD Order Most Likely Error Codes:Įrrors encountered while ordering On Demand is likely due to the popularity of the program/event you're trying to order. If the error code persists, contact us and provide the customer service representative with the specific error code. Don't reboot or remove power from the receiver during this time. It could take up to an hour to complete a software download. Software Download Most Likely Error Codes:Ī black screen with white text, as well as these Error Codes, indicate that the receiver is currently downloading software. If you see this error code display repeatedly, please contact us and provide the customer service representative with the specific error code. Press the CBL and EXIT button on your remote control to clear the LED display on your receiver. If this is the first time you're seeing this error message, there should be no issue. This error code indicates a test of the internal Dynamic Random Access Memory (DRAM) failed. Memory Failure Most Likely Error Code: ER01 If these steps don't resolve your issue, locate your specific error code in the table below for additional troubleshooting instructions. Wait up to 20 minutes for the receiver to fully recover and then turn it back on.Wait 15 seconds and then plug the power cord back in.Unplug the power cord from the back of the device.

The following troubleshooting steps will help you to resolve some of the most common errors associated with your Cisco/Scientific Atlanta Spectrum Receiver (cable box). You may receive an error message or code while watching TV or ordering Video On Demand (VOD).

Cisco/Scientific Atlanta Spectrum Receiver Error Codes This question is about "Spectrum Receiver Error Codes", with Time Warner Cable TV and apps.